Your association does not have keys to individual condominium mailboxes.  Only the postal service or a locksmith can provide access to your mailbox.
 
The easiest way to gain access is to remove and replace the lock:

• Leave a note for the mail carrier explaining that you must change your mailbox lock and ask the carrier to remove the retaining clip holding the lock in place.
  
  
• Determine the manufacturer and model of the mailbox.
  
  
• Purchase a replacement lockset that fits your mailbox.  Clark-Devon Hardware stocks all brands.  They cost about $12. 
  
  
• Make a couple duplicates of the new mailbox lock keys while you are there.
  
  
• Install the lock in the mailbox (no tools necessary).
  
  
• Keep an extra key in a safe place.  If you submit a key to our office, we will engrave it and tag it with your unit keys.  You may obtain it during business hours if you lose other keys. 
  
  
• If you have any questions, please contact us for clarification at 773-856-5100.
  
  
• Alternately, Chicago Condo Management can purchase and install a new mailbox lock on your behalf.  The total cost for labor and parts is $65.